Returns
Please contact customer care promptly after receiving your order if there is an issue. Jewellery must be unworn, unused and returned with its original packaging to be considered for a return.
CUSTOMER CARE
Returns & Refunds
Important information about returning eligible The Adore jewellery.
Non-returnable items
For hygiene reasons, pierced earrings and nose accessories may not be eligible for return unless they arrive damaged or incorrect. Custom or personalised pieces are also final sale.
Damaged or incorrect orders
Contact us with your order number and clear photos so our team can review the issue and guide you through the next step.
PERSONAL SUPPORT
Contact The Adore